Terms and Conditions

  1. Quotations are based on The Custom Bag Co (trading name of Logo Leisurewear  (South West) Ltd) current costs of production and, unless otherwise agreed, are subject to amendment on or at any time after acceptance to meet any rise or fall in such costs.
  2. Prices quoted are net of VAT. VAT will be charged at the current rate.
  3. All work carried out, whether experimentally or otherwise, at customer’s request shall be chargeable.
  4. In the case of printed/embroidering bags, alterations from the original copy on and after the first proof, including alterations in style, will be charged extra. No responsibility will be accepted for any errors in proofs which have been approved by the buyer.
  5. The suitability of goods for any specific purpose cannot be guaranteed by the sellers.
  6. We shall endeavour to match a colour as close as possible but we cannot
    guarantee an exact match.
  7. Whilst every effort will be made to supply material in accordance with the quality of samples submitted or quoted for, the contract is not a contract of sale by sample.
  8. Quotations are conditional upon a margin of 10% being allowed for overs or shortage, the exact quantity delivered will be the quantity invoiced.
    Thickness in materials and size given is calculated at +/- 10%.
  9. Delivery
    1. Delivery of work shall be accepted when rendered and thereupon, or, if earlier, on notification that the work has been completed the ownership shall pass and payment shall become due.
    2. Unless otherwise specified, the price quoted is for delivery of the work to the customer’s address as set out in the estimate. A charge may be made to cover any extra costs involved for delivery to a different address.
    3. Should expedited delivery be agreed an extra may be charged to cover any overtime or any other additional costs involved.
    4. Should work be suspended at the request of or delayed through any default of the customer for a period of 30 days Logo Leisurewear (South West) Ltd shall then be entitled to payment for work already carried out plus any  materials specially ordered and other additional costs including storage.
    5. Failure to deliver within the time stated, on the part of the seller shall not entitle the buyers to any claim upon the sellers by reason of such a failure. Delivery times are approximate and commence from confirmation of all order details.
    6. Please note that late payment may cause a delay in the delivery of your order.
  10. Any claim by the buyer that the goods are not in accordance with the specification is limited to the replacement by the sellers of the goods supplied.
  11. Claim for damage, non-delivery or short delivery will not be entertained by the seller unless they are notified in writing within 2 days of the delivery date and are signed for as damaged/shortfall.
  12. Customer’s property
    1. Except in the case of a customer who is not contracting in the course of a business nor holding himself out as doing so, customer’s property and all property supplied to Logo Leisurewear (South West) Ltd by or on behalf of the customer shall while it is in the possession of Logo Leisurewear (South West) Ltd  or in transit to or from the customer be deemed to be at customer’s risk unless otherwise agreed and the customer should insure accordingly.
    2. Logo Leisurewear  (South West) Ltd shall be entitled to make a reasonable charge for the storage of any customer’s property left with Logo Leisurewear (South West) Ltd before receipt of the order or after
      notification to the customer of completion of the work.
  13. Force Majeure. This contract may be varied or cancelled by the Seller if it is affected by any Act of God, War, Strike, Lock out, Fire, Flood, Drought, Tempest or any other cause beyond control of the Seller whether similar to the foregoing or not, or if the Seller shall for any reason be unable to procure materials or articles required for the performance of
    the contract.
  14. Cancellation or amendment to order’ Any costs incurred will be invoiced.
  15. Payment terms 
    We reserve the right to charge interest on any late payments under the Late Payment of Commercial Debts (Interest) Act 1998. Please note that late payment may cause a delay in the delivery of your order.
  16. Law These conditions and all other expressed terms of the contract shall be governed
    and contracted in accordance with the laws of England.